Privacy Policy

1. Information we use

We aim to collect and retain only the information needed to provide service, manage accounts, communicate with customers, support the network, and meet approved operational obligations. [Pending legal review]

2. Customer records

The company CRM is the primary system for customer records. This portal presents account and service functions connected to those records. [Pending legal review]

3. Payments

Online payments are processed by the payment processor POK. ISP Pro should not retain complete payment-card credentials in this portal. [Pending legal review]

4. Sharing and service providers

[Pending legal review]

5. Security and retention

We use proportionate technical and organisational controls and keep information only as long as needed under the approved retention policy. [Pending legal review]

6. Choices and contact

[Pending legal review]